IGV Housing is committed to protecting your privacy and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA).
Personal information we collect
We collect personal information only where reasonably necessary for business purposes. This may include your name, email address, phone number, company details, and any information you choose to provide through forms or correspondence. We may also collect limited technical information such as IP address, browser type, and usage data.
How we use personal information
Personal information is used to:
- Respond to enquiries and communications
- Provide information about IGV Housing services and projects
- Improve website performance and user experience
- Meet legal, regulatory, or contractual obligations
Consent
By providing personal information, you consent to its collection, use, and disclosure as described in this policy. Consent may be withdrawn at any time, subject to legal or contractual restrictions.
Disclosure to third parties
We do not sell personal information. Information may be shared with trusted service providers (such as website hosting, analytics, or IT services) where necessary to operate our business. These providers are required to protect your information and use it only for authorized purposes.
Cookies and analytics
This website may use cookies and analytics tools to understand site usage and improve functionality. You can manage cookie preferences through your browser settings.
Data storage and security
Personal information may be stored or processed in Canada or other jurisdictions. We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, misuse, or unauthorized access.
Retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
Your rights
You have the right to request access to, correction of, or information about your personal data held by IGV Housing, subject to applicable law.
Contact
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact IGV Housing through the website contact page.